Effective as of: November 7, 2018
Table of Contents
How We Collect Information
Information We Collect That You Choose To Provide To Us
What Information We Collect Automatically When You Use Our Services
Information Provided to Us by Third Parties
How We Use Your Information
What Kinds of Information We Share
Ways You Might Share Your Information through Our Services
How We Keep Your Information Safe
Where We Store Your Information
Our Policies Regarding Children
Your Choices and Controls
How We Respond to Do Not Track Signals
Your Privacy Rights as California Residents
Right to Contact a Data Protection Authority
- How We Collect Information
We collect information: (i) that you choose to provide to us; and (ii) automatically through your use of our Services. If you are a resident of the European Economic Area (the “EEA”), we rely on one of the following legal grounds to process information about you: (i) where we have your consent, (ii) where we have a legitimate interest to do so, (iii) where the processing is necessary for the performance of a contract with you, and (iv) where we need to comply with a legal or regulatory obligation.
- Information We Collect That You Choose To Provide To Us
We collect information that you choose to provide to us, for example, when you create an account, manage your user profile, participate in any interactive features of the Services, request our e-newsletter or other marketing communications, participate in a promotion or survey, request customer support or otherwise communicate with us. The type of information we may collect includes your name, user name, country, date of birth, gender, email address, postal address, mobile phone number, photograph, avatar, password, forum posts and comments, social security number, billing information, payment card number and account details, and other contact or identifying information you choose to provide directly.
- What Information We Collect Automatically When You Use Our Services
We automatically collect information about you including:
Device Information. We collect device-specific information when you access our Services from a computer, mobile, and/or other device, including your hardware model, operating system and version, unique device identifiers, mobile network information, country of access, crash reports, request and referral URL’s and system activity details.
Software Information. We collect software-specific information about your use of our Services, such as which version of our software and what updates you have installed or use, and the presence of required plug ins.
Use Information. We collect information about your use of our Services, including the type of browser you use, the language you prefer, access times, pages viewed, user activity, interactions with other users, your internet protocol address and the page you visited before navigating to our Services.
Information Collected by Cookies and Other Tracking Technologies. We use various technologies to collect information, and this may include sending cookies, web beacons, Flash Cookies (as defined below), or other tracking technologies.
- Cookies. Cookies are small data files stored on your hard drive or in device memory that helps us to improve our Services and your experience, see which areas and features of our Services are popular and count visits. For more information about cookies, and how to disable them, please see Section 11 (Your Choices and Controls) below.
- Web Beacons. We may also collect information using web beacons (also known as “tracking pixels”). Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon.
- Other Technologies. There are other local storage and internet technologies, such as local shared objects (also referred to as “Flash Cookies”) and HTML5 local storage that operate similarly to cookies in the way they are stored on your device and can be used to store certain information about your activities and preferences across different services and sessions. Information about disabling or deleting information contained in Flash Cookies can be found [here](https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html).
- Information Provided to Us by Third Parties
In addition to the information that we collect directly from you, we also collect certain of your information from following third party sources.
App Stores or Distribution Channels. Our Services that are distributed through app stores or distribution channels, such as the Apple App Store, Google Play, Steam, Humble Bundle, Twitch and Amazon, may also request permission to automatically collect other information from your mobile or other device. Our Services may only collect such information with your authorization in accordance with your device operating system’s permission process.
We have identified the provider names of some of the third-party analytics and advertising services we use. Please see the links below to learn more about the data practices of our third-party service providers (including opt-out mechanisms they may offer):
- How We Use Your Information
We may use information about you for various purposes, including to:
Provide, maintain and improve our Services;
Provide and deliver the products and/or services you order and send
you related information, including confirmations and invoices;
Send you communications about products, services, offers,
promotions, rewards or events offered by us and other companies and provide news and information we think will be of interest to you;
Send you technical notices, updates, security alerts and support and
Respond to your comments, questions and requests and provide
Monitor and analyze trends, usage and activities in connection with
Personalize and improve our Services and provide advertisements,
content and suggest connections or features that match user profiles or activities;
Process and deliver contest entries and rewards; and
Link or combine with information we receive from others to help
understand your needs and provide you with better service.
We retain your data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods: (i) mandated by law, contract or similar obligations applicable to our business operations; (ii) for preserving, resolving, defending or enforcing our legal/contractual rights; or (iii) needed to maintain adequate and accurate business and financial records.
- What Kinds of Information We Share
We will share personal information outside of the Company when we have your consent. We’ll ask for your explicit consent to share any sensitive personal information. We do not share your personal information with companies, organizations, or individuals outside of the Company except the following cases:
With vendors, consultants and other service providers who need
With other users of our Services in connection with the social
features of our Services (for example, your username, profile picture and the virtual content, such as virtual currency or virtual items, you have accumulated in our Services that may be visible to other users of our Services, or information that you provide in your account registration for forum use and your forum comments may be visible to other forum users);
With location service providers, such as Google Maps;
In response to a request for information if we believe disclosure is
required by or otherwise in accordance with any applicable law, regulation or legal process;
To protect the rights, property and safety of the Company or others;
Subject to applicable laws, in connection with any merger, sale of
company assets or acquisition of all or a portion of our business; or
With your consent or at your direction, including if we notify you
through our Services that the information you provide will be shared in a particular manner and you provide such information.
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you. When we provide this information, we perform appropriate procedures so that the information does not identify you and we contractually prohibit recipients of the data from re-identifying this information to associate the information with you.
- Ways You Might Share Your Information through Our Services
- How We Keep Your Information Safe
We take commercially reasonable security measures to help protect information we collect about you from loss, theft, misuse, unauthorized access, disclosure, alteration and destruction. These security measures may include practices such as keeping your sensitive data on a secured server behind a firewall, transmitting sensitive information (such as a credit card number) entered while using our Services using secure socket layer technology (“SSL”) and physical security measures to guard against unauthorized access to systems where we store your information. Unfortunately, however, no security system is 100% secure, and we cannot guarantee that the information we collect from you will be free from unauthorized access by third parties. Unauthorized entry or use, hardware or software failure and other factors may compromise the security of user information. Your password is an important component of our security system, and as a result it is your responsibility to protect your password. Do not share your password with any third parties. If your password has been compromised for any reason, you should change your password immediately.
- Where and How We Store Your Information
- Our Policies Regarding Children
As set out in our Terms of Service (available at www.sixtyfive02.com/legal/terms-of-service), you must be at least 18 years old or have the requisite power and authority to access and/or use our Services. If you are between the age of 13 – 17, you must obtain the consent of your parent or legal guardian to use the Services. Our Services are not intended for children under the age of thirteen (13) or the minimum age in the relevant territory if that age is older than thirteen (13) (the “Child” or “Children”), and we do not knowingly collect any personal information from such Children. Children should not use or attempt to use our Services, and if you are Children, please do not attempt to use our Services or send any information about yourself to the Company.
In the event that we learn that we have inadvertently gathered personal information from a Child, we will take reasonable measures to delete such information from our records. Parents who believe that we might have gathered any information from or about a Child may submit a request to delete such information to firstname.lastname@example.org or write to our address listed in Section 14 (Contact Us) below.
- Your Choices and Controls
- How We Respond to Do Not Track Signals
Because consumers are often unaware that their do not track beacons are active, do not track frequently does not reflect the actual preferences of our users. We currently do not respond to Do Not Track In the meantime, you may opt out of certain types of tracking, including certain analytics and tailored advertising by changing your cookie settings.
- Your Privacy Rights as California Residents
Under California law, California residents who have an established business relationship with us or one of our subsidiaries may choose to opt-out of our disclosure of personal information about such California resident to third parties for direct marketing purposes. If you choose to opt-out, you may email or write to us at the contact information listed in Section 14 (Contact Us) below.
- Contact Us
Oakland, CA 94067, USA
- Right to Contact a Data Protection Authority
If you have a concern about how we collect and use information, please contact us. You also have the right to contact your local Data Protection Authority. Contact details for Data Protection Authorities in the EEA are available here.